1-Year Warranty

Register your pillow.

Activate a 12-month limited warranty on your pillow’s adjustable internal frame. If the frame breaks or fails on its own in normal use, we’ll replace your pillow — you cover only return shipping. Register once, and you’re covered.

Buy your SOMNMATE

Every pillow is eligible. Keep your order confirmation email handy.

Scan or click through

Scan the QR on your insert card, or open this page directly — you're already here.

Register your details

Add your model, order number, and email. Attach your receipt if you have it.

We review & confirm

We verify your order and email your warranty confirmation. Coverage runs 12 months from purchase.

Bought one already? The QR code on your insert card brings you straight to this form with your model pre-noted.

What the warranty covers

Frame breakage or structural failure of the adjustable internal frame, caused by a manufacturing or material defect
Softening or loss of support in the supportive foam, and wear to the cover, seams, or zip, from normal use
Intentional or accidental damage, misuse, improper care, or cosmetic wear

Frame warranty · 12 months

Warranty registration

Takes about a minute. Fields marked * are required.

Model / colorway *

Please choose your model.

Order number * from your confirmation email

Enter the order number from your confirmation.

Email address *

Enter a valid email so we can confirm coverage.

Proof of purchase optional — speeds up review Upload receipt or photoPNG, JPG, or PDF · up to 10MB

Registration is a request to activate coverage. Replacement is free; you cover return shipping. Warranty terms apply — we’ll confirm eligibility by email.

You're registered.

Thanks — we've received your details and will email your warranty confirmation shortly. Your 12-month coverage starts from your purchase date.

Back to shop